Terms and Conditions

Community Clinic SMS TCR Campaign Terms and Conditions

Introduction

‍By enrolling in the 3C Community Clinic SMS TCR Campaign (“Program”), you agree to receive text messages from our clinic regarding appointment reminders, health updates, treatment instructions, and other care-related communications.

Participation in this Program is voluntary and does not affect your eligibility for treatment or services provided by 3C Community Clinic.

Consent & Acknowledgement

• By opting in, you provide your express written consent to receive SMS text messages from 3C Community Clinic.
• You acknowledge that standard message and data rates may apply as per your wireless carrier’s plan.
• You understand that while we use industry‐standard security measures to safeguard your information, SMS messaging is not an entirely secure transmission method. You accept the inherent risks of using SMS to communicate protected health information (PHI).

Program Description and Message Frequency

• Purpose: The Program is designed to send care-related notifications such as appointment reminders, prescription refill alerts, health tips, and other updates related to your care at 3C Community Clinic.
• Frequency: Message frequency may vary based on your enrollment and the needs of your care; you may receive occasional messages as needed for care management.
• Content Limitations: To protect your privacy, messages will include only the minimum necessary information. For detailed or sensitive information, we may direct you to our secure patient portal or advise you to contact our office directly.

Privacy and HIPAA Compliance

• Opt-Out: You may opt out of the Program at any time by texting “STOP”. Upon receiving “STOP,” you will receive a confirmation message and no further SMS messages will be sent.
• Help: If you need assistance or have any questions regarding this service, text “HELP” or contact us at info@3cclinic.org

Opt-Out and Help Instructions

• Message and data rates may apply as determined by your wireless carrier. 3C Community Clinic is not responsible for any fees, charges, or limitations imposed by your carrier.
• Please contact your carrier for detailed information regarding your messaging plan.

Carrier and Cost Discloser

• Message and data rates may apply as determined by your wireless carrier. 3C Community Clinic is not responsible for any fees, charges, or limitations imposed by your carrier.
• Please contact your carrier for detailed information regarding your messaging plan.

Disclaimer and Limitation of Liability

• The Program is provided “as is” and on an “as available” basis. 3C Community Clinic makes no warranties, express or implied, regarding the uninterrupted, error-free, or secure delivery of SMS messages.
• 3C Community Clinic shall not be liable for any direct, indirect, incidental, consequential, or other damages arising from your participation in the Program or from any delays or failures in message delivery.

Governing Law and Dispute Resolution

• These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California.
• Any disputes arising from these Terms shall be resolved in the appropriate state or federal courts located in the State of California.

Modifications

• 3C Community Clinic reserves the right to modify these Terms and Conditions at any time. Any material changes will be posted on our website and, where appropriate, communicated via SMS.

Contact Information

If you have any questions about these Terms and Conditions or the Program, please contact us at:

3C Medical Clinic
3030 W. Olympic Blvd. STE#206,
Los Angeles, CA 90006
(213) 322-2666
info@3cclinic.org